Business process, operations and Data life cycle management
Business process management (BPM) and operations management are both important aspects of managing business organizations. BPM involves analyzing and improving the main activities of a company continuously, with the aim of achieving consistent results aligned with strategic objectives (AlHamad & al, 2022). Operations management, on the other hand, focuses on the design and control of business operations to provide goods and services efficiently (Goel & Lin, 2022; Zani & al, 2021). Business process models play a crucial role in supporting operations management by effectively utilizing available resources, identifying process inefficiencies, and enabling appropriate action when resources are limited or unavailable ( Goel & Lin, 2021; Alrawabdeh & al, 2022). The relationship between cost of quality and business process management is also explored, with lean operations being analyzed for their impact on cost of quality and cost effectiveness . Effective communication is highlighted as a core value in managing change within business operations, emphasizing the need for education and acceptance of change to move teams from the present condition to the future state .
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1. Ahmad, Qasim, Mohammad, AlHamad., B., H., Al, Kurdi., Muhammad, Alshurideh., Wasfi, Alrawabdeh. (2022). Impact of business process management and lean operations on cost of quality. doi: 10.54489/ijbas.v1i1.141
2. A. Goel and M. -B. Lin, "Resource Requirements in Business Process Modelling from an Operations Management Perspective," 2022 IEEE 24th Conference on Business Informatics (CBI), Amsterdam, Netherlands, 2022, pp. 41-48, doi: 10.1109/CBI54897.2022.10047.
3. Carolina, Melecardi, Zani., Mirele, Marques, Borges., Ana, Júlia, Brum, Severo., Eduardo, Rocha, Garcia., Cláudio, José, Müller. (2021). Business process management (bpm) application through strategy, indicators and operations model (meio): a health service company case. Independent Journal of Management & Production, doi: 10.14807/IJMP.V12I2.1331
4. Asvin, Goel., Min-Bin, Lin. (2021). Resource Requirements in Business Process Modelling from an Operations Management Perspective. Social Science Research Network, doi: 10.2139/SSRN.3869592
5. Wasfi, Alrawabdeh., Muhammad, Alshurideh., Iman, Akour., B., H., Al, Kurdi. (2022). Impact of change management and communication on business process management. doi: 10.54489/ijbas.v1i1.138
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